Key Off Reversal in Accounts Receivable

You cannot reverse a Key Off, However, you can create another key off reversing the transaction.

• Go to the key off routine and start a new Key Off.

• Enter the appropriate data at the top of the screen and all open invoices will display

• Go to the bottom of the screen and hit the drop down next to the Fully Paid Division-Invoice No field.

• Find the invoice that was paid off in error.

• Once Found, highlight it then hit the Apply button. This will move the invoice to the right panel of the screen.

• The balance will be 0 and the applied amount will be zero.

• Key in a negative value that is the same as what was keyed off in the Applied Amount field.

• It will return the balance of the invoice to what it was before the key off.

• Go to the GL distribution tab (assuming you keyed it off to a GL account) and key in the same amount.

• This should negate the first key off and reinstate the invoice.