Writing Off Invoices

The Key-Off function allows you to write off / clear Invoices, Payments, and On-Account funds from the Customers balance.

Pre-Requisites

1. Invoices and/or

2. Payments 

Access the Receivables module > Click Customer Key-Offs

Open

Click New

Select a Super Customer or Customer

Specify an Accounting Period and Transaction Date

Optional: On the Invoices tab, select any Invoice that you wish to key-off. 

Drag the Invoice from the list on the left to the right hand grid and release. 
Note: Do not click on the invoice, release the click, then click to drag.
Make it one continuous process to click, hold, drag, release.

Repeat step above for all desired invoices. 

Optional: On the On Account tab, select any  On Account funds that you wish to key-off
Drag the On Account from the list on the left to the right hand grid and release

Repeat step for all desired On Account funds
Optional: On the G/L Distribution tab, click the Insert button. 

Specify a G/L Account.

Specify either a Debit Amount or Credit Amount.

Repeat step #9 for any additional desired G/L Account to include.

Click Save.

Click Close.