Troubleshooting
Introduction
We'll use this article to keep track of errors we encounter while installing and configuring AAI, as well as their resolutions.
IIS
Application Pools
- Verify the specified application pool for the web application is running.
HTTP Error 404.3 - Not Found
- IIS needs to be configured to handle HTTP requests from web services
- Click Start -> Run cmd
cd "\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation"
ServiceModelReg.exe -i- http://stackoverflow.com/questions/1528324/how-to-solve-a-http-error-404-3-not-found-error
"Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'"
- AAI is developed using the .Net 4.5 Framework, it needs to be installed on any server that the web service will be installed on.
- In windows settings, go to Programs and Features -> Turn Windows features on or off.
- Check all boxes for each category under the .Net 4.5 Framework.
- In windows settings, go to Programs and Features -> Turn Windows features on or off.
- Confirm that AAI is assigned to a 4.5 Framework Application Pool.
- If that doesn't work:
- In windows settings, go to Programs and Features -> Turn Windows features on or off.
- Check all boxes for each category under the .NET Framework 3.5 (includes .NET 2.0 and 3.0)
Invalid database connection:
- Placeholder
Value cannot be null. Parameter name: sessionKey:
- Synchronize the databases.
- You will only get this error if you can connect to the _System database, but _System cannot connect to _User.
- Synchronize the databases.
During a Session
Placeholder