Thank You for Your Feedback!
Thank you for taking the time to provide us with your valuable feedback through our recent survey. We greatly appreciate your input and are committed to using it to improve our services.
Your Feedback Matters
NSAT Score:
Your Net Promoter Score (NSAT) feedback helps us understand your likelihood of recommending our services to others. This score is crucial in guiding us to enhance our offerings and ensure we meet your expectations.
CSAT Score:
Your Customer Satisfaction Score (CSAT) feedback gives us insights into your overall satisfaction with our recent service interaction. We aim to deliver the best possible experience, and your detailed responses help us identify areas where we can improve.
What We Do With Your Feedback
We analyze every piece of feedback to:
Identify Strengths: Understanding what we do well allows us to maintain these standards across all customer interactions.
Address Weaknesses: Your constructive criticism helps us pinpoint specific areas for improvement.
Innovate: By listening to your suggestions, we can develop new features and services that better meet your needs.
Continuous Improvement
Your satisfaction is our priority. We are dedicated to making continuous improvements based on your feedback to provide you with a seamless and exceptional experience. If you have any immediate concerns or need further assistance, please do not hesitate to contact our support team at Rcm.CustomerSupport@culturatech.com or 909-980-5338 option 1.
Stay Connected
We encourage you to stay connected with us for updates on new features, services, and improvements based on your feedback. Follow us on LinkedIn or visit our website at getaeros.com for the latest news.
Once again, thank you for your time and feedback. We look forward to serving you better in the future.
Best regards,
Amanda Thomas
Customer Support Manager
(909) 980-5338 Main | (909) 458-0166 Direct | amanda.thomas@culturatech.com