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Pre-Requisites

  1. Companies
  2. Customers
  3. Users
  4. Customer Credit - Setup

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The credit queue is where orders can be sent for review if the customer has exceeded their defined credit limit or has past due invoices. The Manage Credit Queue is the screen where users with the proper permissions can approve, deny, or review the credit details on orders that have been sent to the queue.   

An order will be sent to the queue if a user selects "Submit to Queue" on the credit popup in the customer order screen:  

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In the top portion of the Manage Credit Queue screen the user can choose their company, division, date from, and date to:

*Note:  the 'Date To' field cannot exceed the date of the defined Credit Approval Days in the Company Master.

Example - If the Credit Approval Days is 5 and today is 8/11/2017, the field cannot go past 8/16/2017.

 

Approving, Denying, and Reviewing Credit Details 

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Customer:  The customer that the order belong belongs to.

 

 

The $ Amount, $ Limit, $ Over Limit, $ Past Due, and Reason columns

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This section displays information regarding customer payments. It will display the last payment date, amount, and check number. It also displays the customer's lastest payment tetmshistory and the current terms.

 

Aging

Displays the customer aging information.

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