Aeros Maintenance & Support

Your Annual Service Agreement provides Aeros software updates and support for one year from the renewal date upon receipt of payment.  Maintenance and Support services will be provided for the then current version, or for the immediately preceding version for a period of six months after the then-current version is made available.  The services are applicable to the following:

Unlimited Technical Support via telephone or email: 

Support provides you with:

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Support includes putting a person in touch with another person to resolve a problem.

Software Maintenance, Updates and Enhancements:

All software updates and enhancements are included with this agreement. As Aeros continues to enhance and develop our products, you have access to the most up-to-date software available:

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Maintenance includes changes to the source code.

Exclusions:

There are exclusions to the above, such as:

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