If an Order was converted to an Invoice incorrectly, or a Credit / Demo memo needs to be cancelled before it has been registered, use the Invoice Reverse function.
Pre-Requisites
Step-by-step guide
- Access the Logistics module.
- Click Invoicing.
- Click Invoice Invoice.
- Select an Invoice by clicking the row in the grid.
- Specify a Reverse To option.
Always use (Free Inventory) to allow modifications to the order. - Click Reverse.
- Repeat step #4 to #6 for any other invoices you would like to reverse.
- Click Close.