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Once the orders are displayed on the screen, if an order has a status of an "Error", it needs to be checked and resolved. Followings are some of the sample errors:
- Error could be caused by an invalid customer number:
Click on the PO number to review order's details and/or details' errors.
In this case, the error message showed that the system could not map the blank customer number.
To resolve this error:
a. This order needs to be rejected from ERP EDI Incoming Processing screen.
b. The customer number needs to be fixed from the EDI incoming source, then the .
c. The order needs to be resent to ERP EDI staging table.
- Error could be caused by an invalid product's UPC code. If the ERP can't find and match the an item with same UPC code from this screen, it will give you the following error:
To resolve this error:
a. Setup an item with the UPC code.
b. If the client is using customer item, access Master > Sales > Customer > Profile > Customer Item > setup the EDI Cross Reference for the customer item.
Once all orders have 
c. Re-access the EDI Incoming Process, the error will be cleared and the status will be reset to Ready.
11. When you are ready to process order(s) with the status of "Ready", you can highlight to select order(s) you want to process, then click on the Process button.
After the system is done with the process, it will come back with an order number and the order status will now shows as Completed.
