Page Comparison

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1. Select a Company.
   
   
2. Select a Division.
   
   
3. Select a Status - The defaulted order status is Ready. 
   
   
   
   
   
   
4. Check/Un-Check Test File box - Check this box if this is a test order. Currently, ERP is not using this option.
   
   
5. Select a Customer.
   
   
6. Select a Date Type - Received date, PO date or Ship date.
   
   
7. Select a Date Range - If you enter a Date Range, the system will require you to enter a Date Type.
   
   
8. Select an Order number - only if the order has been processed through EDI.
   
   
9. Select a PO number.
   
   
10. Check/Un-Check From Bulk Order Entry - If this box is checked, the system will retrieve orders that were created by the Bulk Order Creation program under > which can found by navigating to Order > Utilities > Bulk Order Creation.

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Once the orders are displayed on the screen, if an order has a status of "Error", it needs to be checked and resolved. Followings are some of the sample errors:

•  Error caused by an invalid customer numbermissing customer partner ID code / cross reference:

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            To resolve this error:

            a. This order needs to be rejected from ERP EDI Incoming Processing screen.   a. Check and make sure the customer cross reference/Order Partner ID Code is setup properly.

            b. The customer number needs to be fixed from the EDI incoming source.      Select the order under status of "Error" and click Process > this will process the order, set a valid customer number and the status back to "Ready".

            c. Make sure the customer cross reference/Order Partner Code is setup properlySelect the order again under status of "Ready" and click Process > this will process the EDI order and create ERP customer order.

            d. The order needs to be resent to ERP EDI staging table.    

•  Error caused by an invalid product's UPC code. If ERP can't find and match an item with same UPC code, it will generate the following error:
  
  
  

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          c. Re-access the order from EDI Incoming Process, the error will be cleared and the status will be reset to Ready.

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11. When you are ready to process your order(s), highlight to select order (s) you want to process, then and click the Process button. 

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